JNA Awards 2020 - Jewellery Industry Best Practices

JNA AWARDS • 2020 11 KENT WONG Managing Director Chow Tai Fook Jewellery Group MESSAGE Chow Tai Fook Jewellery Group is proud of being a Headline Partner of the JNA Awards for the ninth year in a row. We share the same mission with the JNA Awards in driving the jewellery industry forward by bringing in more innovation and best practices. 2020 has been a volatile and challenging year so far. However, we are excited to see that an increasing number of companies and practitioners have been recognising innovation as an important factor, not only for business growth, but for the betterment of our trade and society. Indeed, being innovative is vital to keep businesses competitive during both good and bad times. We are confident that if we all work in solidarity and strive for excellence continuously, we can turn adversity into opportunity and achieve more positive progress in the industry. We truly appreciate the JNA Awards’ growing prominence in the trade and constant endeavour to make every edition a big success. I also would like to extend our sincerest congratulations to all Honourees and Recipients. May your achievements serve as an inspiration to many! 1. Chow Tai Fook’s new experience shop in Tsim Sha Tsui, Hong Kong, is decorated with a theme of nature blessing 2. 17916 Collection in 22-karat gold is Chow Tai Fook’s response to customers’ evolving demand for diversity in jewellery products 3. Cloud kiosks are installed in-store to provide a digitalised customer experience 3