JNA Awards 2012 Jewellery Industry Best Practices

54 JNA AWARDS 2012 Luk Fook Holdings (International) Ltd Founded in 1991, Hong Kong Stock Exchange-listed Luk Fook Holdings (International) Ltd has a retail network spanning Mainland China, Hong Kong, Macau, Singapore, the US and Canada. The group is shortlisted for the Retailer of the Year category in the inaugural JNA Awards. “To be included in the Honourees List for the Retailer of the Year category is an honour to the management team and staff of Lukfook Group,” said William Wong Wai Sheung, chairman and CEO of Lukfook Group. “We will continue to strive for excellence in quality, services and craftsmanship in order to maintain our leading role in the jewellery industry.” The Hong Kong-based jewellery retailer engages in the sourcing, designing, wholesaling and retailing of gold and platinum jewellery, gem-set and natural jadeite jewellery, gold ornaments, gemstones and other accessory items. The group also provides a variety of services to its customers. Lukfook Jewellery’s retail outlets are equipped with gem-examination microscopes that allow buyers to inspect the goods prior to purchase. Its after-sales services include jewellery maintenance and laser-engraving. The retailer also offers complimentary gift cards, certificates of authentication for jadeite and diamond products, as well as a comprehensive checklist and product photo on sales invoices. Driven by its corporate vision, Lukfook Group is actively expanding its domestic and international markets. As of August 2012, Lukfook operates more than 920 retail outlets worldwide, more than 870 of which are in China, covering cities such as Beijing, Guangzhou, Shanghai, Urumqi and Wuhan. Category: Retailer of the Year Country/Region: Hong Kong