Three jewellery companies made it to Deloitte’s list of most influential retailers, demonstrating resilience and innovation in the face of mounting uncertainties. 

Deloitte’s recently published Global Powers of Retailing 2025 report offers a detailed analysis of the world’s Top 250 retailers and their performance across markets and product sectors. 

Jewellers included in the list are Hong Kong-based Chow Tai Fook Jewellery Group Ltd, which landed on the 91^st spot; followed by China’s Lao Feng Xiang Co (146^th) and Signet Jewelers Ltd of the US (164^th).

Luxury retailers with significant jewellery portfolios also made the cut: LVMH Moët Hennessy Louis Vuitton SE (18^th), Kering (69^th) and Richemont (72^nd). LVMH's jewellery brands include Bulgari, Tiffany & Co, Chaumet, Fred and Repossi while Kering owns Boucheron, Pomellato, DoDo and Qeelin. Richemont's jewellery business comprises Cartier, Van Cleef & Arpels and Buccellati.

Retail, Wholesale and Distribution Leader at Deloitte Global Evan Sheehan said the study examined how retailers are positioning themselves for future growth amid inflationary challenges, reduced consumer spending and geopolitical disruptions, to name a few, over the past few years. 

“Operational efficiency remains paramount, with retailers increasingly turning to advanced technologies like artificial intelligence (AI) and automation to help optimise inventory management, streamline supply chains and enhance profitability,” noted Sheehan. Sustainability is also gaining ground as a business imperative among companies, he added. 

These key trends are reshaping the retail landscape and are expected to become foundational for the future of global retail companies.

AI, for instance, not only enhances operational efficiencies, but also helps create personalised experiences to drive consumer loyalty and business growth. 

According to Deloitte, American research and advisory firm Gartner earlier projected an annual growth of 7.3 per cent in global IT spending by retail, reaching over US$240 billion by 2026. This underscores the industry’s focus on AI’s potential to analyse vast amounts of consumer data, and enable personalised marketing, dynamic inventory management and predictive analysis, noted Deloitte.

There is also growing interest in using digital signage, smart carts, electronic shelf labels and VR/AR experiences in stores, the report further revealed. 

The Global Powers of Retailing 2025 covered fiscal year 2023, specifically financial results of companies for the 12-month ending between July 1, 2023 and June 30, 2024. The biennial report drew on in-depth interviews with leading retail executives and a data-driven analysis of the top 250 global retailers to provide an industry snapshot and highlight prevailing trends and growth strategies.